About us - "Where you can expect help to grow your business"
Integra Global Solutionsis a premier provider of customer support outsourcing solutions to clients in USA, Canada, Europe and Australia. Our expertise includes customer services, phone support, email and IT services. Our head quarters is located at Pennsylvania, USA, and a branch at Berkshire, UK. We have multiple offices at our operations center in India.
Offices
Multiple sprawling offices with state of the art facilities
Privacy, data security, power and internet redundancies are built-in
Specifically designed to meet any of your rigorous requirements
Our operations center is located in a slightly smaller city of 2 million population. This provides us with a very good advantage over larger cities in terms of cost, quality of staff and working ethics. We pass these benefits to our clients so that you can enjoy a 100% success ratio and guaranteed quality of service.
Team
Experienced management with knowledge of executing projects for companies ranging from small to Fortune 500 companies
Managers comprising of customer care specialists, quality control analysts with several years of experience.
Staff with experience with North American and European regulations to manage projects from inception to completion
Transition management experience, to quickly identify and outsource projects
About our staff
All our staff are carefully selected from top universities
Have credentials ranging from undergraduate to multiple master’s
Are selected by a stringent recruitment process
Trained rigorously in various methodologies, quality control procedures, client specific processes, data protection and privacy principles
All our staffs are highly committed, client centric, quality conscious, and motivated to continually exceed the service levels.
