Chat, phone and email

Your business needs to be flexible in this competitive world. Offering different options to your customers to contact you increases your competitiveness. Our staff can answer on your behalf by using phone, email or live chat. You instantly look like a large corporation.

You train only once

Would you prefer to take your time to train once and have someone else take care of everything after that? This is exactly what you get if you use our customer support outsourcing service. Train our staff once using our Web conferencing tools. We will record your voice and screens and use it as a training material. We will train any additional new staff so that you don't have to ever spend time in training our team again.

Regular business hours or 24/7

Choose the hours that fit your business needs. You can choose our business hours only or the 24/7 plan. Our 24/7 customer support outsourcing plans are affordable even for the smallest businesses.

Gain a lot more data security

Worried about the safety of our information? We have multiple layers of security at our offices. Physical security guards, biometric access and CCTV cameras. Other security provisions we use are: no removable CD/DVD drives in the PC, no paper is used inside the office floor, firewall and other staff monitoring software. In addition to all these all our staff has to go through security training and sign strict non disclosure agreements. The levels of security are much more than you can find at local offices. These measures ensure that your data stays protected.

Integra's customer support outsourcing also comes at greatly affordable rates. Why don't you call our customer support executive and discuss your requirements?