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Integra Customer Support

Trusted Outsourcing Partner
Contact Phone  USA: 412 267 1529

Help-Desk / Ticketing support services

"Increase repeat business from satisfied customers"

Wouldn’t it be great if you could promise your customer a guaranteed 24 hour reply to each of their email questions? We help you achieve exactly that, and with enormous cost savings. Often we reply within 6 hours or less. Our tasks can be anything ranging from a simple question of your product, tracking an order, updations or cancellations, technical detail regarding a product or a customer complaint. We will train our staff to handle absolutely everything based on your exact need.

Some of your benefits

  • Reduced overheads & massive savings
  • Open your 24/7 office
  • Quickly expand your business
  • Up-sell and cross-sell with existing clients
  • Improve customer satisfaction ratings

Some features

  • Online live tracking systems
  • Guaranteed turnaround time
  • Custom letters with pleasing headers and footers
  • Appropriate answers and follow-ups
  • Custom letters when needed

Our difference

  • Automatically adjust workload by cross training the staff
  • Ensure customers get replies when needed the most
  • Constant review of service quality
  • Close tickets only after ensuring total client satisfaction
Our services span across various industries. We have a proud history of helping companies grow with absolutely no overheads, build their customer base and expand quickly.
We offer a FREE trial of our services during which we will give you an email ticketing agent exclusively to you for 1 week. You get a chance to explore the services at absolutely no cost to you.


Contact us now with your requirements >>





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