E-mail or ticketing Support
Wouldn't it be great if you could promise your customer a guaranteed email reply within a certain time frame? We help you achieve exactly that, and with enormous cost savings too. Often we would reply to your customer enquiries within a few minutes of receiving the email.
What email support tasks can we handle for you?
- Answering questions about your product or service
- Tracking orders
- Shipping enquiries
- Handling upgrades or cancellations
- Technical detail regarding a product
- Handling complaints
- Managing returns and refunds
- And many more
Why Integra would be right partner for you?
- Guaranteed turnaround time for emails
- Customised responses to each email
- Beautifully formatted emails
- Well researched email answers
- Quick email enquiry resolution
- Quick email enquiry resolution
We are well equipped to adapt to your specific requirements. Our email support experience spans across various industries. We have a proud history of helping companies manage their email enquiries and build a loyal customer base.
What else can you expect from us?
- Automatic work load management through cross trained staff
- Your business hours or 24/7 coverage
- Continuous quality review of emails
- Email tickets closed only after ensuring total client satisfaction
We offer a risk free trial of our services during which we will appoint an email support agent exclusively for you. Would you like to start the risk free trial?
