Price - $7.95 per hour (for your customer support)

    What hours can we work for you
  • Your business hours
  • After business hours
  • 24/7
  • Weekends only
  • Custom hours
    What tasks can we handle for you
  • Customer support calls (pre-sales and post-sales)
  • Email enquiries
  • Live chat enquiries
  • Ticketing support
  • Administrative tasks (order taking, event registration, appointment scheduling etc.)
How does outsourcing live chat to Integra works?

Before we start, our agents will get a thorough training of your product or service. We then continue to support your customers with well researched answers and professional responses.

    What is included in the price plan?
  • Psychology trained customer service professionals to handle your customer support
  • Instant set up and immediate start for your project
  • University educated agents will handle your customer support
  • Maintain extensive knowledge base, specific to your product (or service)
  • Every agent is thoroughly trained in your product (or service)
  • Your clients greeted with a cheerful welcome (every single time)
  • You get flexibility to add new product or service whenever you want
  • Introduce new procedures (or processes) as often as you need them
  • Comprehensive data security for your peace of mind
  • Flexible agreement to suit your business needs
  • Answer more than one customer at the same time
  • Quality control handled by in-house psychologist
  • Your customer always get a live person to answer (no busy tone)
  • Local number with preferred area code for your customers to call
  • Ability to forward calls to you or your office (if needed)
  • We will not work for your direct competitors

Get a quote

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