Price - $7.95 per hour (for your customer support)

What hours can we work for you
• Your business hours
• After business hours
• 24/7
• Weekends only
• Custom hours

What tasks can we handle for you
• Customer support calls (pre-sales and post-sales)
• Email enquiries
• Live chat enquiries
• Ticketing support
• Administrative tasks (order taking, event registration, appointment scheduling etc.)

Before we start, our agents will get a thorough training of your product or service. We then continue to support your customers with well researched answers and professional responses.

What is included in the price plan?
• Psychology trained customer service professionals to handle your customer support
• Instant set up and immediate start for your project
• University educated agents will handle your customer support
• Maintain extensive knowledge base, specific to your product (or service)
• Every agent is thoroughly trained in your product (or service)
• Your clients greeted with a cheerful welcome (every single time)
• You get flexibility to add new product or service whenever you want
• Introduce new procedures (or processes) as often as you need them
• Comprehensive data security for your peace of mind
• Flexible agreement to suit your business needs
• Answer more than one customer at the same time
• Quality control handled by in-house psychologist
• Your customer always get a live person to answer (no busy tone)
• Local number with preferred area code for your customers to call
• Ability to forward calls to you or your office (if needed)
• We will not work for your direct competitors