"63 percent of website visitors would make an online purchase if they had more information." - Forrester Research
More than half of all potential Internet sales are lost where customer question go unanswered. It may be a simple case of getting a missing piece of information or a customer needing reassurance. These simple unanswered cases could cost you a lot. Live chat on your website is the right answer.
Our trained agents can handle live chat for your company. We work with Internet retailers, eBay power sellers and companies with an internet presence.
Before we start, our agents will get a thorough training of your product or service. We then continue to support your customers with well researched answers and professional responses.
Live chat is an important pre and post sales tool for your website. In this highly competitive market, providing this option would drive more business for you.