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Integra Customer Support

Trusted Outsourcing Partner
Contact Phone  USA: 412 267 1529

Why Integra?

"The single most important factor in client retention is customer service. We know how to do this better"

Integra has always stood a class apart from the rest of the providers. Our quality and expertise in customer care is unparalleled. We take great pride in being known for our quality, timeliness, and customer service levels.

In addition to the significant cost advantages available to you, we will be reliable partner for years to come.

Here are some of the reasons why you should consider with us


Business Model

  • Start with one or two of our resources (or)
  • Hire a team to handle entire functions
  • On-site (or) off-shore training depending on need

People

  • Top talent with strong language and analytical skills
  • Many staff have post-graduate and MBA degrees
  • Multi-national work experience
  • Commitment to continuous education and training
  • Professional management team with attitude for 100% client satisfaction

Process

  • Documentation standards and processes for every function
  • Vast experience in handling transition management
  • In-house software development and IT team, to handle new requirements and add-ons to existing functions
  • Recommend areas for improvement and implement them

Our agreements are very flexible. Success in outsourcing does not just rely on cost savings; it is based on the right people with the right expertise and engaging with you in the most flexible terms available.  We clearly understand this and our happy clients are the evidence of our righteous claim.

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