Did a disgruntled customer just slam down the phone on you? Complaint handling is serious business. We specialize in complaint handling and customer relationship management services.
We offer this service to a variety of industries. We can send out timely responses to every one of your correspondence or complaint within agreed time frames and maintain guaranteed service levels. Our professionalism and enthusiasm is aimed at converting your disgruntled customer to a loyal fan.
Before we start your tasks, we will thoroughly understand your business, create right procedures and test them. This will ensure that our process and systems are accurate, fool-proof and your clients get a great customer service experience.