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ISO 27001 certified
Why Integra?
Management team
Who uses us?
Partnership
Why outsource?
Infrastructure
FAQ
Contact
Phone : 412 267 1529
Outsourced customer service experts
Customer support plans
Technical support plans
Price - $9.95 per hour
(for your technical support)
What hours can we work for you
Your business hours
After business hours
24/7
Weekends only
Custom hours
What tasks can we handle for you
Technical support calls (pre-sales and post-sales)
Helpdesk support
Remote PC support
Technical support via email
Technical support via live chat
Ticketing support
What is included in the price plan?
Technical support by technical experts
Remote desktop support when required
Certified professionals who are experts in your industry
Agents thoroughly trained in your product or service
Customer service psychology trained professionals to handle your responses
Local number with preferred area code for your customers to call
Customized answers relevant to your product or service
Personalized welcome message to greet your clients
100% university educated agents to handle your customer support
Flexibility to quickly add support for new products or services
Introduce new procedures and processes whenever you want
Instant set up and immediate start for your project
Comprehensive data security for your peace of mind
Flexible agreement to suit your business needs
Call waiting - your customer never gets a busy tone
Forward calls to you or your office (if needed)
Answer more than one customer at the same time
Call quality monitoring by technical experts
Will not work for your direct competitors
Get a quote
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